Shippings

Shipping Information

Delivery Times
At Merhcaset, we are committed to offering high-quality, customised promotional gifts that require careful production time. For this reason, the estimated delivery time for our products is approximately 20 to 25 working days from the confirmation of your order.

Shipping Process

  1. Order Confirmation: Once you have approved the final design and made the payment, we will begin producing your customised products.
  2. Production: Our team carefully prepares every detail to ensure the final product is perfect. This process may take several days, depending on the type of product and the quantity ordered.
  3. Shipping: After production is complete, your products will be shipped using our trusted courier service. You will receive an email with a tracking number so that you can monitor your shipment at all times.

Shipping Costs
Shipping costs will be automatically calculated when you place your order, based on the total weight and shipping destination. We offer competitive rates to ensure you receive your products as quickly as possible and at the best price.

Shipping Areas
We deliver nationwide and to Europe. If you are unsure whether we ship to your area, please feel free to contact us before placing your order.

Delivery Times and Availability
Please note that the delivery times mentioned are approximate and may vary depending on the shipping destination and time of year. During peak periods, such as holidays, production and shipping times may be extended.

Order Tracking
Once your order has been dispatched, you will receive an email with all the information you need to track your parcel. This way, you will always know the status of your delivery.

Customer Support
If you have any questions about the status of your order or need assistance with your shipment, please don't hesitate to contact our customer support team at hola@merchaset.com. We are here to help.